LAswift hotard destination services
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Date of trip
Charter #
Bus #
Driver's name
Sales rep's name
Reservationist
Excellent Poor
Friendly 5 4 3 2 1
Knowledgeable 5 4 3 2 1
Responded in a timely manner 5 4 3 2 1
Driver
Excellent Poor
Friendly 5 4 3 2 1
Dressed professionally 5 4 3 2 1
On time 5 4 3 2 1
Safe driving skills 5 4 3 2 1
Vehicle
Excellent Poor
Clean 5 4 3 2 1
Comfortable 5 4 3 2 1
Arrived as ordered 5 4 3 2 1
Overall
Excellent Poor
Price 5 4 3 2 1
Quality 5 4 3 2 1
Service 5 4 3 2 1
Date of Interaction
Sales Representative
Quote converted to confirmation?
Excellent Poor
Overall Level of Satisfaction 5 4 3 2 1
Quote was clear and accurate 5 4 3 2 1
Response time of quote / confirmation 5 4 3 2 1
True Not at all
It was easy to find information 5 4 3 2 1
Pages were easy to understand 5 4 3 2 1
Information displayed quickly 5 4 3 2 1
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